Reference:
Manage Collection Agency Referrals Process Model - Page 1 for the business process diagram associated with this activity.
Description: CC&B extracts the data for each Collection Agency, formats it based on Collection Agency requirements and sends it out.
Note: The collection agency referral download extraction process creates the flat file that contains referrals to be interfaced to collection agencies. This process must be customized in order to fit each individual collection Agency requirements for data and data formatting.